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Post by laverne on Aug 16, 2017 7:08:28 GMT -5
A friend set up a password and used the number pad to input the numerical part it. When I tried to sign in with his password, I used the numbers on the top row of the keyboard. Password was not accepted. I tried this several times only to discover that I must use the keypad. I do not understand why this is so.
Question: Is there a different internal configuration for the keypad numbers vs. the keyboard numbers?
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drcard
Software Review Panel
Posts: 580 
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Post by drcard on Aug 16, 2017 8:29:26 GMT -5
Hi Laverne,
There is a difference in the codes used to display the numbers entered on the numeric keypad and the number keys on the keyboard. While the numbers that appear on the screen will appear the same, the codes the computer uses to display those numbers are different. Think two different codes to yield the same displayed results. Increased security measures to prevent hacking has some sites adding a new level of security by looking at the entered codes rather than the displayed results of the code. This would result in the security software "seeing" a number entered on the keyboard as different from the same number entered on the numeric keypad. Sites that utilize this kind of security will require the use of numbers in password creation to make use of this new level of security.
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Post by laverne on Aug 16, 2017 15:19:10 GMT -5
Hi Dana,
This is the first time I've run into this problem. So, it is determined by the security which has been set up. Just for information, the password in question was for signing in on a computer with the Windows 10 OS.
I did try a few of my passwords which have numbers and they were accepted regardless of whether I used the keypad or the keyboard.
Very interesting. Thank you. I think this just adds another complication.
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Post by laverne on Aug 20, 2017 8:12:49 GMT -5
I have found out why the keypad numbers and not the keyboard numbers seemed to work for entering a password. It is not what I first suspected.
My friend set up a login password like xxxxx1234 where "x" is text and 1234 are numbers. He used the keypad to put in the numbers 1234. Later when I was helping him and he told me the password which I typed using the keyboard numbers on the top row. The password was rejected.
I then gave him the chair in front of the computer and watched him put in the password -- and noticed that he used the KEYPAD to input the numbers. And the password was accepted. I concluded that there was a difference internally between the keypad numbers and keyboard numbers.
Yesterday, he again called me for help on installing a few programs. When I went to sign in with his password, I used the keypad for the numbers just like he had done previously. And that's when I noticed that when I typed the numbers, the password dots did NOT get longer! Aha -- the numlock on the keypad was off. So, I turned the numlock on -- and retyped the password. This password was rejected!
Then I realized that when he set up the password, he had the numlock OFF and therefore no numbers were input at the end of his password. So, his actual password did not have the numbers at the end.
I now typed in the password without the numbers at the end -- and the password WAS accepted. That's the story. Wow, what confusion!
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