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pete1111
New Member

Posts: 1

Office file Jul 10, 2018 8:27:24 GMT -5

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Post by pete1111 on Jul 10, 2018 8:27:24 GMT -5

I am having trouble with my the Office app for Android (on my Samsung Galaxy Note Pro 12.2). When attempting to open a PowerPoint file (.pptx) , I receive the following error message: Office can't complete your request right now.

I have already tried resetting PowerPoint, as well as uninstalling all of the office apps including OneDrive, and then reinstalling them again. Any ideas?

mayer77
New Member

Posts: 1

Office file Jul 18, 2018 8:51:47 GMT -5 kateblank likes this

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Post by mayer77 on Jul 18, 2018 8:51:47 GMT -5

Try this method: After editing the document and error pops out, click cancel for saving option -> Click on Start and place the cursor at All Programs / Programs tab -> Choose Microsoft PowerPoint and open it as second window -> Go to View and click on Slide Sorter -> Now, switch to the presentation file that is opened and go to Slide Sorter under View menu -> go to Edit and click for Select All -> again go to edit and select Copy -> Switch to the freshly opened PowerPoint lane -> click on edit and Paste option -> Save this new document with different name. Another method to fix PowerPoint problem, see here: powerpoint.recoverytoolbox.com/ or here onlinefile.repair/en/powerpoint.html