|
|
Post by Jack Teems on Jul 3, 2018 17:55:00 GMT -5
Suddenly today I can log onto my Facebook account but only the first post or two appears and nothing follows. Same on both Windows 7 and Windows 10 (different computers). Works OK on Kindle and iPhone. I cleared the Chrome browser cache and ran a virus and malware scan, nothing to clean. Tried Firefox, same results Rebooted. Same results. Any other suggestions?
|
|
|
|
Post by Jack Teems on Jul 4, 2018 16:02:26 GMT -5
An update since no one has come up with a solution: After trying several browsers, rebooting, cleaning temp files and cookies, defragging, installing updates, Adobe, and Java, checking for malware and virus, rebooting computer and router, results are the same: nothing showing after the first post or two.Then it occurred to me that the fault must rest entirely with Facebook. I proved this theory by logging in to my wife's account, which worked just fine.
Now, the $64 question: How the &&$^% do you get support from Facebook? There's no phone # and no email address, just a big wall protecting them. Any ideas short of cancelling my Facebook account (which might, after all, be the best suggestion).
|
|
|
|
Post by steve04 on Jul 6, 2018 7:21:27 GMT -5
I don't have an answer for you, however to report a problem to Facebook:
Click the question mark in the top-right corner of your Facebook page. Then Select Report a Problem and follow the on-screen instructions.
|
|
|
|
Post by Jack Teems on Jul 6, 2018 15:23:51 GMT -5
Sounds simple but it doesn't work; however, no problem anymore. After several days, Facebook started working again. Guess they found the glitch.
|
|
