thai
Full Member
Posts: 164
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Post by thai on Sept 23, 2016 15:29:13 GMT -5
I think this is pretty primary stuff but never having needed to do this, I am lost! I am in the process of trying to teach hubby the finer points of accessing utilities, bank accounts, etc, in the event something happens to me. I access our banking info thru my access/debit card. However if I die, that card will be shut down. When I try to input his number, the system reverts back to mine, not allowing me to do that. Someone told me I need to get him set up on the computer as another user? If he signs in as that user, he can input his bank info and access the account? Does this make sense to anyone and if so, can you help me do that? Windows 10, Google Chrome.
Thanks...Thai
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Post by carmpri on Sept 23, 2016 16:48:47 GMT -5
I did on AAA for security information for me and my wife we use different email addresses and it worked. Tried it with same it was you experienced it will not work. CPPP
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drcard
Software Review Panel
Posts: 581
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Post by drcard on Sept 23, 2016 19:55:54 GMT -5
Hi thai,
This doesn't sound correct, since the bank web site cannot tell which user is on the PC. It can tell what your ISP assigned net address is (which computer is accessing the site).
When you say:
Is this to log into the web site or after you have logged in to the bank website and are trying to access his account inside the website? The reason I ask is that Chrome remembers login in and passwords. If it is the login page, it may be Chrome is not letting you over ride the auto fill. Also if you change the account, then is there a different password for that account? If you didn't change the auto filled password and the login failed then Chrome would enter the default login (your account) to try again.
If this occurs after you have already logged in to the bank web site, then you need to contact the bank. Most likely the bank has to link the two accounts so either account can access the other.
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thai
Full Member
Posts: 164
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Post by thai on Sept 24, 2016 14:55:36 GMT -5
This IS after I log in to the bank website!! This makes so much sense now. Once again, thanks Dana. I will contact the bank and see what can be done.
Thai
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Peter
Software Review Panel
Posts: 174
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Post by Peter on Oct 1, 2016 19:21:59 GMT -5
Hi Thai:
Due to the work that I do, I have sometimes have to log on to different accounts at the same bank. As DrCard says, it sounds as if your browser is doing your log-in for you. If your browser is set up to remember log-in information, this could well be the cause of the behaviour that you are describing.
As a matter of policy I never let any browser (I use several!) remember passwords and other log-in information for me. This can be done in the Options section of the browser(s) that you use.
Instead I use a password manager to deal with all log-ins to any and all web-sites, whether they are confidential (like banks or government services, etc.) or forums and other sites such as this one. Every single logon is different, and my password manager helps me by generating strong passwords for me, then filling them in -- at my specific request -- for any site that I wish to log in to. I have one, very good password which I know, and which I do not write down anywhere. That one is needed to manage my password manager, and it is the only one that I actually have to remember. The password manager then does the rest.
So if you have different accounts at the same bank site, when you arrive to its log-in screen, the password manager pops up, and you can see the different accounts that you have already taught it about. They could be something like "My Checking" and "His Savings", or whatever you have told the Password Manager to use. You then select the one you wist to log in-to.
The next step depends on how you have set up this particular site. If you have decided that you do not need to "Password-protect" this site, the Password Manager will simply log you in, using your user-name and the unique, strong password for that site.
Or for more important sites, when you first used the Password Manager at this site, you have instructed it to require that you enter the the password that manages the Password Manager before it will fill in the log-in information which gets you into the site. In this case, My Checking or His Savings.
I have brought all this up is because you mentioned more than just bank accounts in your original post. I have given someone the password to my password manager, so that s/he will be able to get into and deal with my various on-line accounts when the need arises. This is something that should also be given to the executor of one's estate, because when we die, unless we have already closed down all this on-line stuff, that person will need to be able to do so.
If people would like to comment on the different password managers that they use, or something related to this topic, we could set up a thread to do so.
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Post by cyberdiva on Oct 6, 2016 18:26:04 GMT -5
Hi Peter, As I read your excellent response to Thai, I assumed that you were using LastPass as your password manager, since what you said sounded very much like what I do. I've been using LastPass for a number of years now, and I've been very happy with it. It easily handles sites where my both husband and I have accounts, as well as sites where I have more than one account (e.g., Gmail). Though the basic LastPass coverage is free, I chose to pay $12/yr for "Premium." At first, I did so simply to support a service I valued highly. Now that I've started using an Android tablet and an Android smartphone, Premium makes it possible for me to use LastPass on these devices as well as on my computer. Anyone wanting more information can to to the LastPass website.
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Peter
Software Review Panel
Posts: 174
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Post by Peter on Oct 14, 2016 22:27:11 GMT -5
Hi Cyberdiva: In general, I support all you say about LastPass. And if some reading this thread have not begun using a Password manager, they would do well to do as you did. Download, install and learn the free version. Then, if they use multiple devices/computers or want to support a valuable service, go for the Premium version. The first one that I encountered though was Roboform, and it is still my preferred Password manager. I have also installed and tried to use LastPass, which has a number of features that are better than Roboform. In particular, it seems to be available on all the browsers that I use (or, more often, experiment with for a while, then abandon!) whereas there are some browsers that Roboform disdains. I have a version of Roboform on my Android devices, and while it works kind of OK, I have yet to find out how to use it successfully with browsers other than Roboform's own. The problem with me for LastPass is that I have to struggle to get it to do things that I can do easily in Roboform. So when I come across a problem, I just switch over to the one that I know. It would have been better, i think, had I met LastPass as my FirstPass. Or I just have to sit down with LastPass and beat it into submission. There is another fully free password manager which also is highly rated by those who use it. It is an Open Source program called KeePass, which you can find at keepass.info When I have time, I play with the Linux version, as of the three, Keepass is a multi-platform program. I do not have much to say of it at present, as Linux is a new project, in an effort to revive an slightly-ancient laptop that Windows has made obsolete.
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