Internet Explorer 11 finally installed but now won't open

Hi Judy:

It seems as if you are not the only person to have problems with this browser. I do not know if this link will help, but you could look through it to see if any suggestions there would be helpful:

windowssecrets.com/forums/showthread.php/159156-IE-won-t-launch

BTW: You say that you are running Win Home Premium, but is it 7, Vista, 8x or 10?

Good luck.

Peter

So I followed the link you sent and did the sfc/ scannow which resulted in the following message: Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log for example C:\Windows\Logs\CBS\CBS.log I had no idea how to process so I typed that string after the prompt and got the message: Access was denied. So that's a dead end for me unless you can tell me how to access and interpret the CBS logs.

So then more fun happens when I reboot the computer and click on the Internet Explorer icon and it actually launched EXCEPT for the fact that it was IE 9!!! So I go to Window update and there's two optional downloads one is IE 10 so I download and install it but nothing happens to change IE from 9 to 10 and when I open IE it's still IE 9.

When I check the programs in the Control Panel there's no version of IE listed there's only something called Internet Explorer DEP. When I check the part where you can Turn windows features on or off, IE 11 is still listed and I can't turn it off. When I uncheck the box next to IE 11 I get an error message that the action could not be completed.

When I check for Updates, IE 10 is still listed as being optional even though I've downloaded and installed it twice it's still there to be downloaded. It says it was successfully downloaded and installed so I don't know what's happening to prevent it from updating.

I can't believe how much time I've wasted on this problem. I suppose I should be happy to have IE 9 to use but now I'll be hounded again about my browser being out of date whenever I use it.

Just thought I'd let you know what happened. At least I can use Internet Explorer again. If you or anyone else reading this have any thoughts about how I might proceed. I'd be very grateful.
Thanks.
Judy

Hi Judy:

Boy, you are patient! I just checked my version of IE, (which I use only rarely!) and found that it is version 11. Once upon a time, I had evidently told it to update itself automatically: Options GearWheel thingy, About IE, and there is a box about automatic updates which I had checked off.

It is probably far too simplistic a possibility, but instead of going through the Windows Update, could you let IE try to update itself?

I've had Win7 since forever and for the longest time could not even update to IE10. Then Redmond did something (update?) that let Win7 support IE10. Then a short while ago they said we could now have IE11 and I was able to successfully fetch and use it. Can't say I like it much but it helps to use it when dealing with Microsoft. I mainly use Firefox or Pale Moon as they snoop less than Chrome which is easier.

I suspect you have your machine on automatic updates, so you will soon look up and see Windows telling you that it is in the process of installing Windows 10, which will make Edge your default browser and install IE11 as your backup - if your machine has the specs to handle it and if it installs without trouble.

If you do not want the new version, Windows 10, go to www.ultimateoutsider.com, read and understand what you're being told, and download (free) GSX Control Panel, after which you will not get 10 until you ask for it.

Hope this helps.