Post by cyberdiva on Mar 18, 2013 11:15:19 GMT -5
Today I started having a problem with Firefox, my default browser on my Windows 7 Professional 64-bit computer. If I click on the FF icon on my desktop (or in the QuickLaunch bar), OR even if I click on a program that uses and opens Firefox (e.g., MultiG, which tells me whether I have new Gmail messages), I get the error messages below. First I get the "File does not exist" message. If I click OK, I then get the "Component returned failure code" message. And if I click OK on that one, Firefox opens!
Apparently these are Javascript error messages. I don't know Javascript and I have no idea how to fix the problem. As far as I can tell, only Firefox is affected. I tried updating FF from version 18 to version 19.0.2, but that didn't make any difference. I suppose I could uninstall FF and try reinstalling it, but I think the problem started today when was uninstalling other programs. I no longer have confidence in my uninstaller programs, and I'd rather not try to uninstall FF if there's another way to fix the problem.
Thanks in advance.
Apparently these are Javascript error messages. I don't know Javascript and I have no idea how to fix the problem. As far as I can tell, only Firefox is affected. I tried updating FF from version 18 to version 19.0.2, but that didn't make any difference. I suppose I could uninstall FF and try reinstalling it, but I think the problem started today when was uninstalling other programs. I no longer have confidence in my uninstaller programs, and I'd rather not try to uninstall FF if there's another way to fix the problem.
Thanks in advance.
Attachments:
. I then thought of removing my request for help, but I decided instead to leave it up in case anyone else runs into similar problems.
