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Post by marck on Mar 11, 2014 14:13:30 GMT -5
I am trying to find out about an update from microsoft.when I got their site all am getting is a blank page.Anyone else having this problem? Description: Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer. support.microsoft.com/kb/2918077
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Post by cyberdiva on Mar 11, 2014 14:22:15 GMT -5
I struck out with my four browsers: Pale Moon, Firefox, Opera, and Internet Explorer.
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Post by drmark on Mar 11, 2014 14:40:12 GMT -5
Same here. Would not open with any browser I tried.
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Post by marck on Mar 11, 2014 14:55:50 GMT -5
Must be overloaded
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Post by drmark on Mar 12, 2014 8:11:34 GMT -5
Working fine this morning!
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Post by kickinin on Jan 31, 2015 20:30:55 GMT -5
Fixed my Internet Explorer 11 to load a link instead of a blank tab by entering in the Run command: regsvr32 "C:\Program Files (x86)\Internet Explorer\ieproxy.dll"
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Post by kickinin on Jul 2, 2015 22:57:21 GMT -5
Oh, my gosh, the line above that helped me as mentioned, regsvr32 "C:\Program Files (x86)\Internet Explorer\ieproxy.dll" is involved in my problem. This is an old trick in the today world, I'm using my old laptop.
Many thanks for any help! The guy mentioned below/bottom had me to access that line and alter it. Now I can't remember the site in his change, website, I am sooo sorry. But he referred to the business as 'Emergency Team' and that my PC was in danger of crashing, as tho' it were sending 'vibes'. He could move his/my mouse around and make changes; the purpose for his business was to be a sort of antivirus for Windows 10, to get my subscription for 1 year at a price, or 2 years at a higher price. To do it, he needed my credit card number; I do not have nor use a credit card, I could only pay the forced protection by check, and it would need to be paid via snail mail. He'd done made changes and didn't reset me to normal. He gave me a number to call if I needed help, but when I did call, someone totally different answered, 707-542-3812, and didn't know what I was talking about and one was a personal answering machine.
His name he said was Ken, but I'd been calling him Dennis, as actually it was a foreign woman who first called me, and then the guy took over, I guess because it was hard to understand her anyway. He also referred to himself as 'Mineral Water':
My Windows 7 laptop has been hacked via a phone caller due to opting for free Windows 10 and which caller has accessed my PC and set a password for Startup. (I have never set a password for my computers, I'm the only user.) I can't get past it - is there one for good substitute? Ergo, I can't edit anything from within Windows to remove it, or get back to the line mentioned above. regsvr32 "C:\Program Files (x86)\Internet Explorer\ieproxy.dll"
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Post by kickinin on Jul 3, 2015 9:38:47 GMT -5
To add a little to the post 10 hours earlier, which the caller set a pass word for Startup which has locked me out of the system: as I've made several tries, a 'clue' shows that says "Password Hint: sdfsdf". I'm not yet able to get into the system. The web link that I couldn't remember which he had me to enter was something like www.usahelp.com, I think, as to press Ctrl + R, in the line displayed, type in: iexplore www.usahelp.com(This causes me to 'drift' away from the previous entry, about above line that opens the blank tab, so, it's confusing. ...) Would appreciate and thank you for any help and suggestions. k
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Post by kickinin on Jul 3, 2015 19:54:47 GMT -5
Took it to a local shop to deal with it, workin' good, thank goodness.
Jack Teems has posted a link as to exactly how it all went down.
If you'd like to read lots more about this scam, which was also covered in a past issue of Neat Net Tricks, see:
blog.malwarebytes.org/fraud-scam/2013/04/phone-scammers-call-the-wrong-guy-get-mad-and-trash-pc/
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Peter
Software Review Panel
Posts: 174
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Post by Peter on Jul 7, 2015 21:22:46 GMT -5
Hi kickinin:
I had a bit of trouble following your explanation, but as I understand it, you had a call from someone who said that your computer needed fixing for some kind of trouble he said it had?
Now I may have totally misunderstood, but just to let you know: I often get calls from "Microsoft" (so they say!) to tell me that there is something seriously wrong with my computer -- at which point I hang up. Immediately.
It's a lie. It's a scam. It is never true.
The criminal who is pretending to be some legitimate person wants to be able to get hold of my computer by remote control, create problems on my computer then require that I pay to fix it. I do not even waste the time to tell them to *&*%$!@ . I just hang up.
Please do not ever let anyone get control of your computer, unless you know the person -- your geeky nephew or something, who is helping you out with a problem that you have asked him to fix for you.
Or the computer shop, as you did to get back control of your computer, which had been messed up by Ken/Dennis/Foreign Woman/Mineral Water...
I am glad that you were able to get your computer back without being scammed financially. As Sgt Hill used to say in Hill Street Blues ... "Let's be careful out there."
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Post by kickinin on Jul 8, 2015 12:23:22 GMT -5
You are on the money, Peter, call 'from "Microsoft"' said my computer will crash, did try to sell me their recovery program. But didn't get my forthright response that I do not use charge cards and hit my PC anyway. My luck was that when I let the shop take care of it for me was, that I'd just a few days before had an update and it was selected for the Restore. There were a few tweaks I had to restore myself, simple but on the Desktop. One thing I failed to mention was that 'they' said both MSE and Defender should be Enabled, as for me I only had MSE enabled. I don't know where and how that is to check, I only use MSE. I can't recall if it was default already when the laptop was new, or if I installed it myself after removing Defender (I have a couple of other systems).
NOTE, I do hope the tip for not getting a blank page will be helpful to lots of users:
Fixed my Internet Explorer 11 to load a link instead of a blank tab by entering in the Run command: regsvr32 "C:\Program Files (x86)\Internet Explorer\ieproxy.dll"
Many, many thanks for your input! kickinin
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Peter
Software Review Panel
Posts: 174
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Post by Peter on Jul 11, 2015 21:53:01 GMT -5
Well I'm glad that you brought it up. Many novices, (and even those who have been using computers for a while) get entrapped by these criminals. Lets hope that someone else reading this conversation, who otherwise might be intimidated by that kind of call, will feel good hanging up the phone, and knowing that they did the right thing.
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Post by Jack Teems on Jul 12, 2015 8:26:41 GMT -5
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Peter
Software Review Panel
Posts: 174
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Post by Peter on Jul 12, 2015 11:33:05 GMT -5
Excellent! Perhaps, Jack, we could move this message up to the top of the Internet forum, and "Stick" it there, so that people could find it easily. Currently it is at the bottom of a discussion that started off quite differently...
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Post by Jack Teems on Jul 12, 2015 12:01:35 GMT -5
Excellent! Perhaps, Jack, we could move this message up to the top of the Internet forum, I don't think there's a way to extract and reposition a single message from a thread, but I've called attention to the thread in the scrolling News Feed near the top of the forum. Perhaps that will help alert those who might otherwise be suckered into this scam.
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