thai
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Posts: 164
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Post by thai on Jan 31, 2014 15:23:40 GMT -5
Here I am again....sorry.
I receive and reply to about 10 emails on a daily basis and of late there is one of my contacts who says she has no issues with anyone else, but I can not seem to reply to her. She is the ONLY one I have problems with. Now a couple of times if I compose a new email instead of replying to her, it has worked but today, no such luck...they just will no go through.
So is it me...or is it her...and how does one know?
Thanks...Thai
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Post by marck on Jan 31, 2014 18:33:34 GMT -5
THAI,
You have mistyped the address or It's a problem with the receiver's account, not yours.If you have another way of contacting that person,and have them send another email you can make sure the address is correct.
Marc
PS. get a friend to send an e-mail with the address you have and see what happens.
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thai
Full Member
Posts: 164
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Post by thai on Feb 4, 2014 16:46:40 GMT -5
So I put this issue on the back burner but in the last 2 days it has become something I can't ignore any more.
First of all...I did not type the address wrong, as I stated in my first post,I was replying not composing.
But now there have been 4 other instances of this very same thing.
And I might add that the original person eventually received 3 copies of the email that I sent her repeatedly.
I have copied and pasted what is said in the failure notice this last time (so I don't get it wrong!!!)
Remote host said: 550 5.7.1 Recipient not authorized, your IP has been found on a block list [RCPT_TO]
Of course I have NO Idea what this means...help!!
Thai
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Post by drmark on Feb 4, 2014 16:59:37 GMT -5
thai, The person you are trying to email, or that person's Internet Provider has blocked your email address.  |
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thai
Full Member
Posts: 164
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Post by thai on Feb 4, 2014 17:53:53 GMT -5
But Mark, does it make sense that there are 4 people who have done this at the same time?
These are people who I have been emailing on a regular basis for years!
Thai
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Post by marck on Feb 4, 2014 18:37:42 GMT -5
What to do if you've ended up on a block list If you've ended up on a block list, it's likely that some of you mail messages are getting bounced back to you. The best way to deal with this is to follow the instructions below. You should hopefully be back up and running in just a few minutes. Step 1. Go to www.whatismyip.com/ where you can find out what your IP address is. Make a note of it, as you'll need to know this in Step 3. Step 2. Reboot your modem. Generally you just need to switch it off, wait a minute or two, and switch it back on again. If you're using a USB 3G modem, unplug the modem and wait a minute or two and then plug it back in again. Step 3. When your internet connection is back on, go to www.whatismyip.com/ again, and see what your IP address is again. If it's different, you should be able to send mail again without any problems. If it's the same, you'll probably need to contact your internet provider to report the issue. They'll need to know what your IP address is, and luckily you've written it down from step one. |
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Post by Jack Teems on Feb 4, 2014 19:00:19 GMT -5
You can see if your IP address is listed by one or more of the anti-spam databases (black lists) listed at whatismyipaddress.com/blacklist-check . Your IP address will be automatically listed and searched at this site. Copy your IP to the clipboard and after visiting this site, go to the Spamhaus Blocklist Removal Center at www.spamhaus.org/lookup/ and paste the IP in their lookup tool to see if it is blocked on their lists. Another search of your IP in over 100 DNS-based email blacklists can be done a mxtoolbox.com/blacklists.aspx . Identifying which blacklists you appear on (if any) is the easy part. Removing your IP from those lists is the tough part and procedures vary from list to list (and are usually detailed at the list's Web site.) There are a multitude of ways your IP gets on a black list and it could be as simple as an erroneous report of spam or mistake on the part of one or more ISP through which your message(s) travelled. It's very common in bulk mailing such as with the mail servers used to distribute Neat Net Tricks. About 1% of each issue bounces because of spam filters and/or black lists. Most of these resolve themselves in a few days so that subsequent mailings are successful (but are then subject to be bounced by yet other ISP or black lists). Alas, after all these many years of the Internet, email has yet to become a perfect science. Not even close. |
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thai
Full Member
Posts: 164
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Post by thai on Feb 4, 2014 22:25:10 GMT -5
Well, I did what Marck suggested and my IP address remained the same.
So I moved on to Jacks suggestion and between the 2 sites I determined that I am on several lists but I can't seem to find out what to do about it??
Geez, how did this happen after all this time of sending emails with no problems.
Thai
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Post by marck on Feb 4, 2014 22:53:25 GMT -5
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Post by drmark on Feb 5, 2014 0:46:10 GMT -5
How does this happen? It could be that someone hijacked your email address and used it to send out thousands (or millions?) of spam. It also commonly happens if people who receive emails from you hit the spam button rather than delete.
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Post by marck on Feb 5, 2014 1:20:57 GMT -5
What I would do is phone my IP provider and ask them to change my IP address.They may or may not depends on how convincing you are.
Do you send emails in bunches ? they may have thought you were spaming.
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thai
Full Member
Posts: 164
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Post by thai on Feb 5, 2014 3:09:28 GMT -5
I think I may finally have the answer to this, that is if I understand Mark correctly.
I was recently notified by Target that while my debit card info had not been hacked(I hadn't used it), there was a strong possibility that my email address, phone number and name had! I was offered and accepted a one year credit check monitoring package and promptly forgot about it, thinking that it was not big deal as that info, in this day and age is available to just about anyone at any time. Guess that's what thinking got me.....grrrrr.
I do NOT send emails in bunches, plead with my friends not to send forwards and if they do, to please do it correctly by deleting the other addresses and very rarely forward anything on and is so to only a handful of people. Most times forwards are deleted and not read!
I try to play safe and apparently I have not been successful!
So I call Bright House and tell them I can't send emails?
Some of you may recall I am a Canadian Snowbird...so this is an American problem and when I return the issue will resolve itself at that time, assuming I can't fix it now?
Crap, why did this happen to this non techie who is just trying to keep in touch with family and friends back home??
Thai...sorry for the rant.
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Post by marck on Feb 5, 2014 10:44:27 GMT -5
You could always change internet provider if you don't have a contract
(SNOWBIRD)It's cold up here in the great white north.
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Post by cyberdiva on Feb 5, 2014 12:17:13 GMT -5
You could always change internet provider if you don't have a contract Thai, while you're trying to get the problem sorted it, one temporary solution is to get another email account, such as a free Gmail account, and write to your contacts from there. You can do this whether or not you have a contract. You can tell your contacts as much or as little as you wish about the problem, but just ask them to write to you at the new address for now. (I've had a version of what you're experiencing. From time to time, my university's email addresses get put on one blacklist or another, as the result of hacking and spamming. At times, that has meant that I couldn't send messages to some people I really needed to reach. Fortunately, I have several other email accounts, including Gmail, that I'm able to use when I need to. Eventually, the university's email problem gets resolved, but it's apparently a never-ending battle.) |
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thai
Full Member
Posts: 164
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Post by thai on Feb 5, 2014 14:39:31 GMT -5
See now this is where you guys lose me on all this. Gosh I am sorry to be such a nuisance.
I thought it was an issue with my internet provider...so if I change from a Yahoo email account to a GMail email account will I not still be using the same internet provider? In this case Bright House with whom I have my home phone, cable and internet. I have had this addy for 10 years and hate the thoughts of all the people who I would have to contact but I guess if that is what is needed, then I'll have no choice.
Should my first step be to contact Bright House and see if there is anything they can do?
Thai
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