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Post by Jack Teems on Jun 1, 2013 19:03:12 GMT -5
In attempting to subscribe to newsgroups from Windows Live Mail (from Windows 7), I get the error shown below. Can't seem to find where in Microsoft Security Essentials to enter the wlmail.exe to enable the newsgroups. Attachments:
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drcard
Software Review Panel
Posts: 581 
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Post by drcard on Jun 1, 2013 21:00:16 GMT -5
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Post by Jack Teems on Jun 2, 2013 10:47:26 GMT -5
Nope, nothing there I didn't already know. As I understand it, the "Excluded files and folders" are intended to avoid those files/folders in periodic scans. The newsgroup error tells me I should add "wlmail.exe" to allowed items ( I suppose in the History tab|allowed items ) but I've been unable to do that. Nor apparently is there a way to temporarily close MS Security Essentials long enough to get the Newsgroup list in.
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drcard
Software Review Panel
Posts: 581
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Post by drcard on Jun 2, 2013 15:22:08 GMT -5
Hi Jack,
The way I read it, the cause is real-time protection detecting WLM contacting the Internet for Newsgroups. The adding of a file to the Exclusion of files and folders is not only to prevent the file from being scanned during a virus scan but also prevents real-time protection from scanning the file when it operates by using the same list of files to exclude.
Also, you can test to see if the real-time protection is the cause by turning it off in Security Essentials and seeing if the Newsgroups download.
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Post by Jack Teems on Jun 2, 2013 16:25:42 GMT -5
Same error message after I entered wlmail.exe as an excluded file. Also, since I can't find where to turn off MS Security Essentials, I unclicked the real-time protection, but that doesn't bring in the newsgroups either.
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drcard
Software Review Panel
Posts: 581
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Post by drcard on Jun 3, 2013 12:16:19 GMT -5
Hi Jack,
There is no way to stop MS Security Essential except by ending its process in task manager or removing from startup list in msconfig.
The research I did indicated that such error messages can be caused by other anti-virus security software or left over registry entries from such software uninstall. This might require a cleanup tool to remove some left over anti-virus uninstall. McAfee and Norton have been implicated as leaving such left overs that cause the problem. Those that fixed the problem reported that using the clean up tool from those makers to remove left over entries worked.
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Post by Jack Teems on Jun 3, 2013 16:26:50 GMT -5
I've searched for MS Security Essentials under the Applications|Processes|Services tabs using task manager, but don't readily recognize it. What is the name if the process I'm looking for to temporarily shut it down?
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Post by drmark on Jun 3, 2013 16:42:39 GMT -5
To disable Microsoft Security Essentials:
Open the application (click the icon in the task-bar, find it from the start menu or navigate to C:\Program Files\Microsoft Security Essentials\msseces.exe)
From the control panel, go to the ‘Settings’ tab Un-tick the ‘Turn on real-time protection’ checkbox and Microsoft Security Essentials is now disabled.
Otherwise you can turn off these process in Task Manager: msseces.exe and MsMpEng.exe
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Post by Jack Teems on Jun 3, 2013 17:26:51 GMT -5
To disable Microsoft Security Essentials: From the control panel, go to the ‘Settings’ tab Un-tick the ‘Turn on real-time protection’ checkbox and Microsoft Security Essentials is now disabled. Otherwise you can turn off these process in Task Manager: msseces.exe and MsMpEng.exe As indicated in my earlier post, I turned off the real-time protection but that didn't cease the Newsgroup error message. When I attempt to use Task Manager to turn off msseces.exe, I get this ominous message which tells me that newsgroups aren't all that important to risk an unstable system or no AV protection.  |
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