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Post by marck on May 29, 2013 22:48:07 GMT -5
I am signed in to this forum using firefox. I can't for the life of me sign in using IE9.It tells me account doesn't exist or incorrect user name or password.how do I fix this.?
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Post by Jack Teems on May 30, 2013 8:04:20 GMT -5
Make sure your login user name and password are identical to what you are using in Firefox.
Verify that you are using the latest version of IE and if not, update.
Clear your cache (Tools|Internet Options|General tab|Browsing History|Delete).
If that doesn't work, post again and I will try to get an answer from their support.
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Post by marck on May 30, 2013 9:09:40 GMT -5
The confirmation code you entered was incorrect. Doesn't mater what I do reregister or sign in I keep getting the same message.
Marc
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Post by Jack Teems on May 30, 2013 18:02:22 GMT -5
ProBoards support advises that if you are using IE 10, especially with Windows 8, you need to delete all temporary Internet files and also do a manual Windows update, then restart your computer. If you are using Windows 7, a simple reboot of your computer may correct the problem. There seems to be Registry problems with Windows 8 that may be causing this.
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Post by marck on May 30, 2013 18:27:38 GMT -5
So what your telling me is according to proboards if am using IE 10 with window 8 am out of luck.
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Post by Jack Teems on May 30, 2013 21:35:58 GMT -5
No, please reread my response. Delete your temporary files (cache, update Windows, and restart your computer. If you do this, ProBoards support thinks this will correct the problem. If not, post again, but first do what they advise.
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Post by Jack Teems on May 30, 2013 21:40:00 GMT -5
Additional from ProBoards Support (assuming you have IE 10, you never indicated):
Go to Tools
Click on Internet Options
Click on Advanced
Click on Use Software rendering instead of GPU rendering
Click on Apply
Click on OK
Restart
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Post by marck on May 30, 2013 22:23:54 GMT -5
At last! finally got it working last tip worked. (THANKS) I find windows 8 and IE 10 sometimes have a mind of there own. Thanks again. Marc
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